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JACK1T FAQ

<h2 id="returns--refunds">Returns &amp; Refunds</h2>What is your return policy?Returns must reach our warehouse within 14 days of delivery. Items must be unworn, unwashed, and returned with all original tags attached. Return fees apply: &#xA3;6 (UK), $25 (US), &#x20AC;15 (EU).Can I return sale items?Yes, sale and discounted items can be returned unless marked as final sale. Standard return fees apply, and no sale item is eligible for free return unless faulty.Do you offer exchanges?No, we do not offer exchanges. Please return your item for a refund and place a new order if you need a different size or style.Which items cannot be returned?We cannot accept returns on final sale products, underwear, base layers, personalised items, or gift cards.How do I start a return?<ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px;">UK: Use the Royal Mail returns portal.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px;">USA: Email returns@jack1t.uk to request a label.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px;">EU: Use the return label included in your parcel (or request a replacement at clientservices@jack1t.uk if missing).</li></ul>When will I get my refund?Refunds are processed within 7 business days of inspection clearance. It may take a further 3&#x2013;5 working days for your bank to release the funds.

What is your return policy?. Returns must reach our warehouse within 14 days of delivery. Items must be unworn, unwashed, and returned with all original tags attached. Return fees apply: £6 (UK), $25 (US), €15 (EU). Can I return sale items?. Yes, sal

Returns/Refunds/CancellationsUpdated a month ago

Returns & Refunds